Understanding our Staff Roles

Community Oct 16, 2020

In this post are details to the LGBTChat staff roles and their responsibilities.

Roles and Responsibilities

Legacy Staff

Our legacy staff  know both systems which are detailed later. These staff members are known as legacy staff because they were members of our team before we restructured our staff roles and as such, we would not want to lose the knowledge they have already gained.

Minecraft Staff

Our Minecraft staff are able to fully interact with all aspects of the Discord server, but are not able to deal with any Discord punishments.

Admins

Responsible for planning Minecraft events, hiring/firing, disciplining staff and taking and relaying suggestions, implementing suggestions after consultation, consults with other management, and much more!

Mods

Responsible for keeping the peace on the Minecraft server and answering any Minecraft related tickets, but not for moderating the Discord server.

Helpers

As the role suggests, helpers are on the server as one of  the first points of contact if anyone needs help with anything on the server, and as such should be fully knowledgeable of all aspects of the server.


Discord Staff

Our Discord staff are able to fully interact with all aspects of the Minecraft server, are not able to deal with any Minecraft punishments (This is a Minecraft staff responsibility).

Admin

Responsible for deciding how to do Discord events, hiring/firing and disciplining staff. They are also responsible for what channels we should have, taking suggestions for Discord, consulting with other management, and much more!

Mod

Responsible for keeping the peace on the Discord server, approving new members, answering Discord related tickets and overall being active within the community.

Trainee

A new role that allows new Discord staff to start to learn our policy and procedure, getting them ready to be fully proficient Discord moderators and overall being active within the community.


We separate the two staff systems to allow for the staff to maintain their knowledge on one aspect of the job rather than essentially double the work.

Apply for staff
We want people with amazing ideas and people who love to smile, if this is you, Join our team, become a member of staff, Requirements: Moderator - Must have joined the server and been playing actively for the 30days before your application. Take your time with your application and fill out each…

You can learn about our team here:

Staff Introductions - LGBTChat
Get to know the LGBTChat Staff team!

Tags

Kyle

Hey, I’m Kyle. I’m 20 years old and I am the Owner of LGBTChat. I manage the back end of the server and websites.

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