In this post are details to the LGBTChat staff roles and their responsibilities.
Roles and Responsibilities
Our legacy staff know both systems which are detailed later. These staff members are known as legacy staff because they were members of our team before we restructured our staff roles and as such, we would not want to lose the knowledge they have already gained.
Our Minecraft staff are able to fully interact with all aspects of the Discord server, but are not able to deal with any Discord punishments.
Responsible for planning Minecraft events, hiring/firing, disciplining staff and taking and relaying suggestions, implementing suggestions after consultation, consults with other management, and much more!
Responsible for keeping the peace on the Minecraft server and answering any Minecraft related tickets, but not for moderating the Discord server.
As the role suggests, helpers are on the server as one of the first points of contact if anyone needs help with anything on the server, and as such should be fully knowledgeable of all aspects of the server.
Our Discord staff are able to fully interact with all aspects of the Minecraft server, are not able to deal with any Minecraft punishments (This is a Minecraft staff responsibility).
Responsible for deciding how to do Discord events, hiring/firing and disciplining staff. They are also responsible for what channels we should have, taking suggestions for Discord, consulting with other management, and much more!
Responsible for keeping the peace on the Discord server, approving new members, answering Discord related tickets and overall being active within the community.
A new role that allows new Discord staff to start to learn our policy and procedure, getting them ready to be fully proficient Discord moderators and overall being active within the community.
We separate the two staff systems to allow for the staff to maintain their knowledge on one aspect of the job rather than essentially double the work.
You can learn about our team here: